Bringing Diversity and Inclusion into Coaching Practices

Photo by Clay Banks on Unsplash

Coaches want to help others. So it’s no wonder that there is growing interest in diversity and inclusion.

It’s important to state that coaches are not infallible to the same issues many other sectors face. Namely a denial that any issue exists, a lack of taking responsibility of the issues faced or a general reluctance to act. Fortunately, greater understanding is being built (albeit slowly).

If you’re a coach, you may be feeling overwhelmed with the subject. After all, how can a mere individual do much in the face of large systemic issues? Here are some practical ideas which will help.

what is diversity and inclusion?

Let’s start with some definitions. Diversity is about difference. In this context, it is about understanding that people come from all walks of life, and will have different experiences, physical characteristics and upbringings (to name a few). Diversity is about recognising that people are shaped by a number of different characteristics, for example, gender, class, race, sexuality, disability and many others. In the UK, there is a legal obligation against discrimination for those covered as a ‘protected characteristic‘ under the Equality Act.

Inclusion is about actively bringing people into the conversation. It is not enough just to have people who look and sound different, but it is also important to allow them to have their voices heard. Inclusion is by no means a given, and without inclusion, diversity is actually disruptive rather than a benefit.

What are the issues of diversity within the Coaching industry?

recent report conducted by Charmaine Roche and Jonathon Passmore highlights that like many other industries, coaching suffers issues of systemic racism. Although this report hones in on race, many of the conclusions I believe will be representative of issues typically faced from other protected characteristics (though with notable differences depending on the group).

Issues highlighted include suffering ‘race-based trauma’, including the idea that we are not able to talk about race, meaning many people feel silenced over a key part of their identity. This is particularly important where issues of race are active barriers to success – for example when looking for corporate coaching, black women have difficulty accessing the marketplace. There is also a gross underrepresentation of ethnic minority coaches in the public space, with many known coaches white, male.

There is no doubt more to be uncovered of where the industry needs to be improved, though the research is ongoing.

What are the challenges for coaches?

The coaches I know are conscientious individuals who are trying to make the world a better place. They are also juggling the difficulties of making a viable coaching practice through a sustainable business model.

To add diversity and inclusion into the mix can feel overwhelming. After all, it is a large, systemic issue which can feel difficult to change. Furthermore, many coaches face the same issues people in society feel around this subject. In many western countries, we feel uncomfortable asking about people’s background, or even broaching topics such as race, disabilities or sexuality. Coaches therefore have a space for learning in becoming more comfortable in dealing with these topics, whilst also learning more about them along the way.

What are the solutions?

I would like to highlight a number of different ways coaches can address diversity and inclusion. Different coaches are at different stages of their career, as such advice varies depending on what stage each coach is at.

For those that have established coaching practices, they can follow many of the points I mention in an article I wrote for small businesses on diversity and inclusion.

Small steps include looking at how your marketing is currently being used. Are you inadvertently using exclusionary language, and could this be replaced by gender neutral language? Solutions include looking at different ways to advertise, for example in local ethnic-group newspapers, or through different social media platforms to deliberately find different audiences.

You can also look at building additional programmes and/or subsidised rates for those from disadvantaged backgrounds. This can help address the gap between those who have the means to pay for coaching, and those who do not. Naturally care will need to be made on how this is presented to avoid a sense of tokenism, however well-run schemes can work well to bring more diverse groups into existing programmes.

If you wanted to take a further step, you could also look at creating a new programme particularly focused around supporting under-represented groups. This can avoid the discomfort minorities can feel when being the ‘only one in the room’. Care needs to be taken here though that a different approach is taken. Some schemes which are created with noble intentions can end up tone deaf due to the lack of knowledge from the trainer. From my experience, I have gone to training led by white women that had little understanding about the issues that people of colour had faced, despite being to a group of ethnic minorities. This led to a real sense of frustration as the information given was not really addressing the real issues.

I believe there is also an opportunity for a wider re-think of how we want to work as coaches. Niching is a hotly debated topic. From a diversity perspective, niching is actively targeting one group over another. I know this works for many coaches, so I do not want to suggest that niching is an inherently bad thing. I also think that niching is a more targeted way towards fast-tracking a successful business.

Nonetheless, I believe that there is a more holistic way to present ourselves as a coach which embraces a diversity-friendly approach. The term ‘psychographics’ talks about marketing based upon traits that are more metaphysical. For example, these relate to people’s beliefs, opinions, interests and values, rather than their particular physical characteristics or demographics.

Many larger organisations hold wider values which bring a diverse organisation together. Whilst often supplemented by diversity-positive statements, this means that it does not focus about people’s individual characteristics, rather it looks at how people can be brought together based upon what they believe.

I believe that coaching practices can embrace this idea by moving away from specific niching, and instead bringing people based upon their personal values. This will open up a much richer space of people being attracted.

What do you think? Are there other ways coaches can approach the topic of diversity and inclusion?

How to overcome our human limits – the answer is not ‘do more’​.

The respite of December has come and gone. February has rolled in. The sluggish start to the New Year has officially ended.

Time for business. work. meetings. Important Stuff.

I was fortunate to have a few weeks break in December. Unfortunately that feeling didn’t last particularly long. I’ve noticed recently that my work week no longer has the basic ebbs and flows it once did. Before, Fridays were quieter, and Mondays were about preparing the week. January was quiet, as was August. Now it’s all guns blazing throughout the year. With physical location no longer being a requirement, the pace of work has increased.

They say people once believed we would work only a few hours a day with the exponential growth of computing power. In fact, the opposite is true – humans are the weak link in the juggernaut of faster, better connected technology.

Now, I believe we can get better at what we do. I compare myself to only a few years ago, and my ability to process information and work efficiently has grown greatly. Yet for all the different project management skills, mental shortcuts or changes I’ve made, at some point we hit a limit where the human mind simply cannot do more.

Our brain has a finite amount of attention. We can try and cram more in, and perhaps we might succeed to some extent. But there is far too much information to cram, and at some point overwhelm hits. For me, I used to get as much done as I could in a working day. Some bizarre badge of pride. Look how great I am, because I managed to cram lots of meetings and reports written in a day. It was no wonder I went home each evening totally drained.

I am convinced that people who constantly go beyond their limits are miserable. Despite the amount they are doing, they feel guilty of not being able to do more. It doesn’t help them mentally that their focus is not on what they’ve achieved, rather it is on all the things that were not able to accomplish. They then spend their time focusing on how to find new ways to do more. When in reality they should be asking why they are doing these tasks in the first place.

Often we think that the human limit is time. After all, we only have 24 hours of the day. Time is a measured limit, and a universal concept too. Everyone knows time. We’re even programmed to use it as a reason too – ‘Oh I’d love to, but I just don’t have the time!’. Yet for most people, time isn’t really the issue. If time was really the only thing stopping me from writing a book (which I aimed to do!), I would not have wracked a couple of hundred hours between watching Youtube videos and my Playstation over the last year.

Instead, I think it is more helpful to look at this as how much energy we have. Imagine a well. It starts the day full. As we complete the tasks we have to do, the well slowly depletes. Our energy levels drop, until it is empty. Once this happens, little further activity can happen until it replenishes.

I like this metaphor because it can help us factor in different things. For example, if we have slept badly, our well has not fully replenished. Likewise, if we are doing lots of tasks we really hate, the well will deplete extremely rapidly. Most importantly though, there are tasks that actually give you energy. I’m not just talking about things like taking a nap or resting. Doing the activity we love can actually give us more energy than when we started. It’s for this reason we can hit ‘flow’ state, where we just keep on working on the task whilst the hours fly by.

So revisit your time. Look at what tasks are draining you. Do less of them. Find more tasks that give you energy. Focus on doing the things you enjoy. If you get it right, you’ll end up feeling limitless.

What activity can you do without limit?

Small deeds maketh the man

Photo by Austin Chan on Unsplash

Yesterday, an opportunity presented itself. I was buying lunch. I saw one rice bowl with a wrong sticker printed on it, meaning it was accidentally marked one third of the price.

This was in a supermarket. So I knew I could go to the self-scan. Nobody would have noticed.

I definitely flirted with the idea, I even thought that I could have also bought something else as a treat from my ‘savings’.

Would this have been morally wrong? Well technically it was someone else’s mistake. This was not outright stealing, which I think we could definitely label immoral. But it wouldn’t exactly be something I would wear with pride either.

I then thought about my own situation. I’m not some starving student like I was in the past. I knew I could afford to pay for this. I did not desperately need to save money either. There was no moral reasoning that could justify me doing it other than for my own convenience.

Most importantly though, I thought about what it would say about my own beliefs. Now I try and be a morally upstanding guy. I write these articles talking about personal development, and look to make myself a better person. If I don’t do what I talk about, I am just another hypocrite after all.

What would it say about me if I ignored my values for the sake of saving six euros?

It was this last point that was particularly powerful. The idea that I was not following my own personal values hit. Instead, I tried to do the right thing by mentioning this error to a member of staff so that they could correct it. Leaving me instead feeling like I had done a ‘good’ deed rather than a bad one.

I do not share this in some sort of attempt of moral smugness. I’d like to think I did something good. Yet I’m sure there are many times where I have not. For example, I endeavour to give change to homeless people, but I often don’t. I am no saint, just a human dealing with ethical decisions in my everyday life.

Instead, I share this as an example of the everyday small actions we make. Individually they are small, but accumulatively these actions shape us as people. Most importantly, it highlights how in congruence we are with our own personal values and beliefs.

I am a strong believer in having one single identity. By that, I mean avoiding this idea that we can somehow split ourselves into a personality at work and personality at home. The idea that we can be an intense, difficult person in the workplace then go home to be a loving spouse doesn’t really work in practice. Yet I have seen people use this to excuse their behaviour.

The greatest thing I’ve learnt to do is build a clearer, single identity. If I want to be a ‘good’ person, it cannot simply be good when I am working, or when I am at home. It needs to be throughout my life. Otherwise I am simply picking and choosing when I want to follow my own belief system, which rather defeats the purpose of one in the first place! This is the reason we often see such a difference when people describe their values as one thing, then act completely different.

There is good news. Although these small deeds may be the thing that tests us, they are also the solution. For example, If you want to be someone who is more giving, you can simply start donating to charity regularly. If you want to be more sociable, spend an extra five minutes saying hello to people in the mornings. If you want to be better at listening, try speaking a bit less in your next conversation.

With any habit, small actions are the best way for us to make change. So if we are brushing off these opportunities as small things, we are missing out on a massive change to improve ourselves. I cannot say whether I am truly a good person or not. What I can say is that I am a better person for doing the right thing in that situation than if I had not.

What positive small deed have you done recently?

Maintaining healthy relationships as an adult

Photo by Andrew Moca on Unsplash

Since the new year, I’ve been reflecting on my relationships with others. I have a habit of losing touch with people I know. I then feel like I don’t actually have friends. Does this sound familiar?

The pandemic has broken a lot of our social norms. People we used to meet on a day-to-day basis are no longer conveniently in front of us. At first we tried regularly video calls, but these seemingly fell away after a while (at least they did for me, anyway). We’re now finding it harder to build back social lives outside of those who we have been in lockdown with. If you’re like me, you may have forgotten that there’s a world out there!

That said, this is an issue which affected me pre-pandemic. Working in a large city, my routine would usually be waking up groggy, dragging myself to work, going through a rollercoaster day, then going home sapped of energy. Any chance of meaningful engagement with friends or family was lost as I was too tired to commit to anything.

Like many people, my younger years tended to be my more social. Whilst in university it was far easier to meet like-minded people. However, going into adulthood put me in the mix of the big wide world of people with different priorities, as well as tasking me with adult responsibilities. It’s no wonder that I struggled. In the past, it was easy just to make friends without trying. In the adult world, you have to put much more effort in.

Energy is important. When I did actually get around to seeing friends, perhaps after work, it would usually be talking about work, moaning about the things on my mind and noting how I’m tired or stressed. The other person would also reciprocate for a while, after which we would pack our bags and go home. Hardly a meaningful conversation(!).

In the days of being subsumed by work, everything else tends to suffer. It is hard to be present with others when all we are doing is reliving work related issues in our head.

I used to go through a cycle of feeling very antisocial, prompting me to suddenly reach out to people. This was obviously quite sporadic, and in hindsight was not surprising that I found awkward; re-connecting with people takes more effort the longer you haven’t spoken. So if you want to have good, long-lasting relationships, you cannot disappear off the face of the earth for six months – something I’m certainly guilty of!

Self-narrative plays a huge part. I see-saw from believing I am an antisocial person, to someone who is extremely interested in people. Often this can change within the space of a day. I actually recently explored this subject with my coach. I have built up this narrative that I was unable to speak with people because I was poor at making friendships. I built this based upon the fact that I did not have many friends when I was at school. Things such as people mentioning ‘best friends’ or talking about all their ‘friends’ tended to leave me uncomfortable. I don’t easily define my relationships in such a way.

The bit that I forgot was that I can also be extremely sociable. When I was at university I got to know lots of people, a mix from my course, social activities and bumping into them in our little accommodation village. It turns out I did like spending time with others, certainly so when I had the time and energy for it. I was also quite good at having meaningful conversations too. My tendency was to get to know lots of different people, and find interest in that difference.

For me, I’ve learnt that the line between ‘best friend’, ‘friend’ or even ‘acquaintance’ can be blurred. The best thing I did was to stop worrying about how I labelled my relationships, as the moment I put someone in the box of ‘friends’ I thought there was some particular set of actions I had to follow. In reality, relationships can be whatever they need to be, and that is liberating.

For a truly meaningful relationship with anyone, whether that be friend, client, customer or even foe, there is a surprising commonality. Bringing your full attention to that person and without a pre-conceived agenda makes for a greater, more honest relationship. None of us like to be rung by that ‘mate’ who always needs something from you. So don’t be that person when with others.

This is an area that I’m working on myself. I endeavour to build better relationships with the people around me. So if I reach out to you, know that I am coming with an attempt to build better relationships rather than needing anything from you in particular!

As an adult, how have you found maintaining relationships with others?

How’s that New Years Resolution going? I failed mine already

Photo by Dimitry Zub on Unsplash

I’m extremely disappointed in myself. Despite all my hard work, I managed to fail my New Years Resolution.

I did all the hard yards, planning and preparation. Yet four days in, my ambitions for 2022 are in tatters.

Perhaps I’m being hard on myself. After all, my New Years Resolution was to win the lottery and all I did was buy a ticket at the Post Office (well, I also did check if I won). At least I can say I completed those action correctly. Perhaps I can try again next year.

If you couldn’t tell, I write this tongue-in-cheek. If you’ve seen me speaking about it recently, I am not a fan of New Years Resolutions. Whilst I think having a moment to reflect on the year gone by is helpful as we come up to end of December, it’s also quite arbitrary. Let’s not forget that we’re being prompted by a date on the calendar.

It strikes me as even weirder that we use this calendar-prompt as a reason to decide what we are going to do for the next year. After all, I don’t know what I’m going to be doing in a week, let alone in six months. I would guess we do this as a mix of societal pressure and weird personal aspiration. Yet I think we all know that neither of these are particularly conducive to successful personal change. It’s no wonder why most people fail with their New Years Resolution (or if you’re like me, forget I even made one). This then leaves people feeling guilty and actually less likely to commit to change.

I am a big believer in personal development. People can change. People can make themselves better. Yet to do so takes a lot of work. Having motivation, making a plan and working with a coach makes it more likely. Inspiration for change also come at any point. I suddenly decided to start my podcast in December, since I was feeling motivated. So I went ahead and did it.

So what if you do genuinely want to change? Here are some thoughts to prompt you:

  • Find a sustainable motivation for wanting it – if your goal is to lose weight, is there something more profound than simply ‘because you probably should’? How about wanting to feel healthier and reconnect with hobbies you’ve lost touch with.
  • Make it achievable – in the height of new years eve drama, we can all be guilty of building monumental expectations of what we want to do over the next 365 days. Yet we greatly underestimate how long things take. Jeff Bezos would use the example that people think it would take two weeks to learn how to do a good handstand. In reality it takes around six months of daily practice.
  • Create a plan – Planning will help give an idea of how you want to reach your goal. They don’t have to be overly detailed – after all, plans go awry and life happens. This will at least give you an idea of how to start, and you can always adapt it later. If you find you’ve misjudged your plan, you can learn from that experience and be better at planning for the next time.
  • Start when you’re ready; stop when you need to – Change is an emotionally tiring, yet rewarding process. It’s important to be mentally prepared, and start when you are actually ready. So start when you say so, rather than when someone else tells you. Likewise, life can get in the way, so it’s okay to slow down if you need to. Although a goal can be a good prompt for change, you may need to readjust depending on the circumstances.
  • Find external support – It’s hard to do things alone. So find ways you can get support for the changes you want to make. Whether that be from family and friends, or finding a supportive group. I worked with a coach throughout the biggest changes in my life, which enabled me to work through the mental barriers. These included feeling fear, confusion and lack of direction. This experience prompted me to help others with their changes by becoming a coach.

Are there any changes you would like to make? I’d love to hear about them in the comments!

the tale of: the presentation on clear messaging

Photo by Product School on Unsplash

I’ve been inspired to try satirical writing. So as a bonus second article this week, here’s a short tale for you. It is different different to my usual posts, so I would love to hear if you enjoy it. For what it’s worth, I enjoyed writing it.

***

The clock strikes 13:07. Senior Assistant Director Robert Roberts of Growth Impact Synergies Corporation Inc. clears his throat to usher attention. The crowd quietens with anticipation. Well, this is a virtual meeting so there isn’t any noise, and the anticipation is wanting this to be over with as soon as possible.

‘I am delighted to welcome you to our second growth synergisation information session, otherwise known as our Learn and/or Lunch series’ said Robert. ‘Last week we had an extremely interesting session on wellbeing and taking breaks. I personally learnt a lot, and it was a shame we had to cut it short so people could go to their meetings at 2. Still, the great thing about this format is being able to multitask eating with learning so no loss there.’

‘This week, I am delighted to welcome Angela from our Media Communications Information Intelligence Team, who will be talking to us about clear messaging.’

‘It’s great to be here’ said Angela. ‘We want this to be an extremely interactive session. As such we’ve made this a 35 minute session, although we’ve already lost seven of those because the Director meeting overran. Nonetheless, I will try and get through my presentation as quickly as possible.’

Angela starts sharing her short presentation of 47 slides. John from HR, one of the attendees, wondered whether there would be enough time to get through it all. However, he was unable to say anything as there was no time for input.

‘In order to have clear messaging, or as we like to call it, dynamic information extrapolation and dissemination, or DIED for short, it is important to explain what we mean at each step’, said Angela, without explaining dynamic information extrapolation and dissemination meant. Angela set out how important it was to be clear internally on what each other was doing. It was for this reason the Media Communications Information Intelligence Team held two hour meetings every morning where they each gave a short 15 minute update. For the rest of the business, it was now clear why their team never responded to emails before 12pm.

Angela spoke for another 30 minutes until it became apparent there was no time left. Senior Assistant Director Roberts who had been checking his emails, realised Angela had stopped talking. He quickly turned his microphone back on. ‘Errr, thanks Angela for that…fascinating presentation. I took a lot away from it, such as, well, you know, I think it spoke for itself. I know we are out of time, but I wondered whether there are any questions?’. Junior Assistant Director Mo Gates puts up his electronic hand. The audience groan (which would have got them in trouble if it weren’t for their muted microphones).

‘Hi, thanks so much for a great presentation, and a special thank you to Robert for organising.’ said Mo, who happened to be managed by Robert. ‘I was wondering whether the Growth Impact Synergies Corporation would benefit from greater synergising across teams to ensure enhanced cooperation’.

‘Yes excellent point Mo, I think we could all benefit from greater synergising across teams’ said Angela.

‘You took the words right out of my mouth Angela’ Robert added, ‘synergising is our greatest strength and we only great stronger through it. I hope in the future we can find new ways of cross-team synergisation through clear messaging. Well, great I have to go as I’m already 10 minutes late to a session with my mentee. That was an excellent session, and sorry once again that we have overrun by 20 minutes as I know some of you have to present to our biggest client now. But as we learnt from last week, it’s important to have a break, so remember – take time away from your laptops and go for a walk.

Before ending the meeting, Robert said: ‘Next, we have a Learn and/or Lunch on efficient ways of working. I think we’ll need to postpone that till next month though since our Director meeting will run over, and the week after is a holiday. Anyway, I’m sure we’ll get to it some point. Thank you all for listening’.

Making Sense of 2021

Photo by engin akyurt on Unsplash

Building a narrative over a full year is usually tough. I often forget most of what I did towards the beginning of the year.

This year is particularly troublesome, as post-March 2020 and 2021 melded together as one relentless monotony. Pre-pandemic life feels a distant memory, with our changes to lifestyle and work now feeling like no other alternative ever existed.

Although this piece is around reflection towards the end of 2021, I wonder how beneficial it is to reflect purely based upon the end of a 365-day cycle. Much like New Years Eve, it feels an arbitrary date which has little relation to how our lives really play out. Is the end of a year really an end?

Still, I find benefit in having a yearly cue. Without it, I would simply forget to do so, and put my attention in the next banal task after another. Heaven knows we don’t take enough time to understand ourselves. So if it helps prompt introspection, this yearly tradition serves its purpose.

2021 was an odd year. I achieved many of my goals, yet did not feel particularly happy. I find myself confronting a myth I have created for myself – that if I achieved all my goals – this would lead me to fulfillment. As far as my checklist goes, I completed numerous qualifications, moved country, changed jobs and built this newsletter. I also recently started a podcast. No doubt many other things too.

If I marked my year in terms of achievement it would be pretty high. I ticked many boxes and have lots of nice pieces of paper saying I was more qualified than I was 2020. Why then am I not delighted with this year?

Well, a worldwide pandemic does not help. Basic actions have an undercurrent of self-doubt on whether the risk was worth it. Stressful activities like moving house became even more so with a few quarantine periods thrown in too.

But even without a worldwide pandemic, I think this would have been a year of change for me. Change is rarely comfortable. Dust needs to settle, and sometimes that takes longer than a calendar year.

At the end of 2019 I was unhappy and wanted things to change. My life was centred around work, and I found little other purpose in my existence. As it evolved, 2020 became a year where I started to open my mind. This came through developing myself, and finding new pursuits such as yoga. 2021 was putting many seismic changes in place. Changing location and job also meant a change in identity. I am no longer a Londoner, nor working in Government. Instead, I am a foreigner working on sustainability issues. Roots of a tree need time to grow.

I leave 2021 with a sense of hope. I hope that making changes this year will benefit my future. Looking into 2022, I am optimistic I can find that greater fulfillment I’m looking for.

Taking time to develop our writing skills

Photo by Patrick Fore on Unsplash

The word ‘writing’ suggests an artistic craft which only authors do. Yet every day we type emails, comment on posts and message our friends. With the boom of internet communication we are spending more time writing. However, we spend very little time actively developing how we write. Much written information we read and write is non-fiction. In a business setting, our emails and memos set direction. Writing well is therefore key.

I’ve spent the last week reflecting on my work around this newsletter. This was prompted by reading a book around blog writing, which made me concerned that perhaps my articles were a little unfocussed. I did a recent LinkedIn poll, where I was happily surprised to see the majority of people prefer that I write about a variety of subjects rather than an individual theme. (I am always open to feedback though, so please do get in touch around things you like, dislike or want to see more of!).

With my recent focus upon blogging, I realised that I had fallen into this trap. It has been years since I reflected on my writing style, and how I could improve, which for someone writing a blog on personal development, it is not the best example to set! Following a quick Google search, I stumbled upon a recommendation for On Writing Well: the classic guide to non-fiction by William Zinsser, which is renowned on this subject.

I am half-way through reading, yet I have already gained plenty. Of all the principles, brevity, I think, is the most important. Unfortunately, through university we have gained an overly-elaborate writing style. This often means we see long and confusing messages with complicated vocabulary. The point of writing is to give clarity, rather than demonstrate your intelligence. Zinsser pushes us to consider the words we use, and edit out the padding. Even in the last sentence, I first typed this as ‘Zinsser pushes us to better consider the words we use’ – the word ‘better’ is unecessary, and the sentence is clearer without it.

The book also highlights the importance of bringing humanity into our text. I was honestly relieved to read this – I try to give my own perspective as I’ve found it is more interesting, so it is reassuring to read. He also says that people should write the way they speak, which makes sense. If you do not use fancy words when speaking, there is no need to put them in whilst writing (conversely, if you do use them, do write them).

Finally, I gained lots from the answer to his question ‘who am I writing for?’. We often hear about the importance of writing for your audience. Instead, his response is that you should write for yourself. Editors and writers do not know what they want until they have read it. Writing is an act of enjoyment, and if you enjoy writing your readers are more likely to enjoy it too. I found this incredibly refreshing in an age of social media, where we craft texts which are built upon chasing likes. This mantra – from a book written over 30 years ago – is sage advice.

Zinsser is meticulous with his editing and re-editing. I am personally less of a zealot – I believe the important thing is to write something and improve it to a ‘good enough’ level before publishing. Many of us get blocked from writing due to a perfectionist streak or a lack of time. I prefer to emphasise output rather than perfection.

I’ve learnt that my writing improves through brevity and humanity. I tend to add needless ad-verbs, or write in a roundabout way. Looking at what I see in emails and across social media, I believe those who come across best follow these attributes.

Why did I decide to start a podcast?

Photo by Matt Botsford on Unsplash

Last month, I listened to an interview with Lucy Gourlay, a coach who had started a podcast called ‘Lucy Loves‘ over the last year. She detailed her trials and tribulations of whether to start it or not, and how it had since become a key part of what she does, ultimately supporting her business.

Fast forward a few weeks, I found myself releasing my first ever podcast episode, in a whirlwind journey of setting up tech, deciding on a name/concept and finding a first interviewee. So what pushed me to make the decision of starting ‘Behind the Suit and Tie‘?

The idea of a podcast has been in the back of my mind for a while. As a student, I had previously co-hosted a weekly radio show for three years; it was a Wednesday morning ritual which started nervously and awkwardly, but as time passed we improved and became relatively fluent. At some point we even won an internal award as the Best Playlist Show at one point, which we didn’t really expect. That being said, it’s been a many years since that took place, and honestly I actually had forgotten that I had even done any of that.

As to why I started this now, there were a few reasons that culminated together. Firstly, I had a push from listening to this interview, so I felt it was about time I acted upon an idea I have had for a while. Secondly, whilst it has been pointed out to me that the world does not need another podcast, it actually benefits my own wellbeing. I enjoy releasing my creative side through these blogs which gives me a wider sense of achievement outside of my job. I wanted to expand the sorts of things I do in a new area, and podcasting is something I think I can do well. Thirdly, the concept of Behind the Suit and Tie is to learn more about people and make work more human, something I have become more interested in as a theme as I have progressed in my career (as well as the trials and tribulations of the pandemic!).

It’s interesting to reflect how helpful an outside prompt can be – by listening to that interview I had a nudge to get going with something I had been thinking about for a long time. Once that happened, the seed was planted and I was keen to learn about how to make it a reality. Fortunately we live in a world where it’s possible to access guides relatively easily, as such I bought a book which gave some clear guidance relating to things like tech, recording an intro and outro and how to commission a cover art (the latter of which I’m very happy with!).

It also made me reflect that practicing skills in the past can always come in useful many years later. If you’re looking to start a new activity or hobby, but are questioning whether it is worth it – my answer would unequivocally be yes! I was fortunate that I had access to student radio and had a co-host who actually was more enthusiastic in the show than I was. But by doing this weekly, I learnt how to better use my voice, how to do basic sound editing and how to organise a timetable for a show.

My final reflection is how quickly you can go with an idea once one’s mind is set towards it. Because I had gotten into the idea of making a podcast and had set the concept, the awkward barriers suddenly just felt like hurdles to overcome in quick succession. A lot of what prevents us as people from starting new things is our own mental uncertainty, and once that melts away tasks that felt like massive barriers can be overcome far easier. For me, I took a lot of these things in my stride.

So I would love it if you gave Behind the Suit and Tie a listen: do check out my first episode here – https://anchor.fm/tahmid5. If you’re interested in being a guest, please do get in touch, I’d love to find new people to speak to!

My reflections three months into a job transition

Photo by Ashley Rich on Unsplash

A few weeks ago, I wrote about my decision to leave government. I’ve now started a new role and have been working here for the last three months. Moving to a new job is a stressful time, though particularly so when moving to a new sector or shifting career. For me this was also combined it with moving countries, as well as having to do so during the pandemic which just made everything more complicated.

So I thought I would share some early reflections of what helped me settle into my new role, and the pitfalls to avoid when shifting careers, based upon my recent experience.

  1. Before starting – think about your new role, but don’t sweat the details

For me, I was shifting topic area into the world of climate change and sustainability, something that I didn’t have direct experience in. So when I knew I would be moving into this role, I tried to start building my understanding, reading books, listening into webinars and generally getting my head around some of the complexities of the subject.

That said, I realised that I was putting pressure on myself to know everything before I even started. I was hired based upon my current skills, and there was always an expectation that it would take time for me to get to grips with the new work. I was fortunate enough to have a break between starting roles (which I would also definitely recommend), and there came a point where I realised the best thing I could do was resting to feel fresh for the new role. Whilst some preparation did help, realistically I would never be able to learn it all within a few weeks. Instead, it was more important to set myself up mentally to take in lots of information when the job started.

2. On your first days and weeks, spend more time listening then talking


I remember my first day as a mixture of some nerves and excitement. It was a fairly intense introduction into the work we do and meeting people. Meanwhile, setting up IT and going through inductions took a while and was fairly tedious.

Sifting careers at a mid-level role brings its own challenges. Whereas when you join as a graduate or from an entry-level, there is an implicit understanding that you are there to learn your role from your seniors. For me though, I knew that my role was to set direction, with expected management responsibilities. So there was certainly a temptation to start impressing my colleagues with my knowledge and ideas from the first week to demonstrate that I was ‘up to the task’. In reality, this was more an internal anxiety rather than a particularly helpful reflex. If I had done this, I probably would have made some blunders as it is hard to give useful suggestions without knowing much about what is going on.

The first few weeks are the point you can learn the most, simply by approaching people with an open mind and listening to their thoughts and opinions. I took this opportunity to have different intro chats and have conversations to get to know my colleagues better, rather than jumping into the work to start crunching out the tasks I knew I would need to do. This allowed me to get a better idea of different projects, personalities and work cultures before diving head first into work.

3. Be open to a different way of doing things


Moving roles naturally means going to somewhere else where things are done differently. That’s obvious, right? Nonetheless, having worked around five years in government, I quickly became accustomed on ow ‘things should be’. So moving roles outside, there were basic things like meetings, HR and IT which were different to what I had previously been used to. So it was important for me to observe what this looked like to learn the way things were done here.

For me, I had to be open to a different style of working, particularly so as I was both moving from government (where decisions are made internally) to my current role where we look to influence through engaging from the outside. Furthermore, moving from the UK to Belgium also brought changes in terms of work cultures and the way in which people interact with one another, which is an area I have needed to adapt.

4. When the time is right, do not be afraid to demonstrate your value


The previous points were around listening and adapting. However, it is also important to remember that you were hired for a reason – you bring valuable experience and insight into your new organisation. For example, I bring a particular interest around certain areas such as wellbeing and diversity and inclusion, as well as project management having completed numerous courses on all of these areas. So I also have found it important to demonstrate that I have these skills when the opportunity arise. It has helped me to visibly demonstrate what I bring to the team in terms of experience, where my values are and how I can be helpful when integrating within a team.

There also came a point when I shifted from being a passive spectator, instead expected to drive my own work. In other words, hesitating and waiting for others to tell me what to do constantly is not what I was hired to do. Here I could pull in my experience from previous roles which set me up nicely to lead projects which were similar to what I had done before (which makes the penny drop somewhat as to why I got hired in the first place!). It was important for me to be humble about the things I did not know, which is fairly natural when starting in a new organisation, so building good relationships and asking for help is also key.

5. Don’t forget about your hobbies and outside interest

I was certainly tempted to put my life ‘on hold’ whilst I got accustomed to my new role. Whilst this is naturally going to be a stressful period, it is also important for your own wellbeing to find things that you enjoy doing. This has been particularly important during the pandemic where it has been hard to get away from work, due to the limited activities still available.

For me, I have been writing these articles on LinkedIn for over a year now, and I found it an extremely valuable source of accomplishment and wellbeing, since I can channel my creativity and provide a benefit for those that read it. So whilst I did take a little time before restarting, I’ve been keen to continue in writing these throughout the first few months. It is also good for my own confidence, as doing something I know how to do can counterbalance a day where I may have spent feeling quite lost or unsure about the new topic I was grasping with.

These are my reflections three months into a job transition. I would love to hear your views – has this been helpful for you, are there other pieces of advice you would give?